Complaints have always been important for businesses. Managing complaints properly is critical for several reasons. The most obvious reason is that it is a core function of customer service to ensure those customer complaint...

Climate change is one of the significant points of discussion throughout the world for policymakers. The Finance Day of COP26 focused on how the financial sector of the global economy can play a role in helping manage clima...

Risk management is a dynamic domain that changes and evolves based on the requirements of the environment in which it operates. The risk appetite is an excellent example of how risk is managed in the financial sector. There i...

Many financial organizations are focusing on improving their regulatory compliance practices. They are looking at the compliance challenges being faced by organizations across the industry and trying to find the best soluti...

Synergy has been the theme of technology and businesses for the past few decades, and it is easy to see why so many businesses want increased synergy. The use of information technology made data easier to store and analyze,...

The advent of risk management technology has highlighted just how limited a risk manager is in what he or she can do to improve risk management efficiency and effectiveness within their organizations. When all risk management...